Replacement Policy

At First Choice Fragrance, we aim to provide you with the best shopping experience and the highest quality products. To ensure your satisfaction, we have implemented the following return policy:

1. Returns and Refunds

• We do not accept returns or offer refunds on any products unless they are damaged or shipped incorrectly.

2. Damaged or Incorrectly Shipped Products

• If you receive a damaged product or if you have received an incorrect item, please contact our customer support team within 24 hours of receiving your order.
• We will require clear photographic evidence of the damage or incorrect item for our records.
• Our customer support team will guide you through the return process.
• Once we receive the necessary information and confirm the issue, we will arrange for the replacement of the damaged or incorrect product.
• We will cover the shipping costs for the return of the damaged or incorrect product and the delivery of the replacement.

3. How to Contact Us

• To initiate a return for damaged or incorrectly shipped products, please contact our customer support team by emailing support@firstchoicefragrance.in or by calling +919579754780 .
• Please provide your order number and a detailed description of the issue when reaching out to us.

4. Conditions for Returning Products

• Products must be returned in their original condition, including packaging and any accessories.
• Products should not show signs of use or alteration.
• Returns will only be accepted for products that are damaged or shipped incorrectly.

5. Exceptions

• We do not accept returns or refunds for products that are not damaged or incorrectly shipped.

6. Processing Time / 7 to 10 Business Days.

• No Return no Refund are accepted.

7. Contact Information

• For any questions or concerns regarding our return policy, please contact our customer support team at support@firstchoicefragrance.in or
  +919579754780

By making a purchase at First choice fragrance you agree to abide by this return policy. We appreciate your understanding and cooperation in ensuring a smooth shopping experience. Thank you for choosing us for your online shopping needs.